Time for something new

Experienced French Speaking Customer Support Representative

The objective of the Customer Support Representative is to resolve remote user’s IT problems by means of a first-time fix or by dispatching for on-site support.


  • Answer contacts promptly and professionally
  • Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
  • Log/Validate all contacts Call Handling Database
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • May involve use of problem management database and help desk systems
  • Provide support to multiple desk
  • Attending on internal trainings


  • Fluency in French
  • Strong knowledge of English language
  • User-level IT skills
  • Good communication and problem-solving skills
  • Customer orientated
  • Open personality

We offer:

  • Full-scope online training courses from your first day
  • Career from scratch within a company with a stable background
  • Young and dynamic team
  • Colourful working environment
  • Competitive salary and benefit package
  • Internal career path
  • Recreation room
  • Sport and employee events
  • Home office

Required language level:

  • French – fluent / negotiation level
  • English – intermediate / conversational level

Sector (s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Business Supporting Centers
  • Full-time

Experience required:

  • 1-3 years’ professional experience

If you are interested, send your English CV to


Sagáth Zita

szenior recruiter


Zita elsősorban olyan pozíciókkal foglalkozik, ahol a szakmai tapasztalat mellett a kiváló nyelvtudás is fontos szerepet kap, legyen az IT vagy akár jogi terület. Munkapszichológus tudásával és öt év interjúztatásban szerzett tapasztalattal várja a jelentkezőket.