Time for something new

Polish Speaking Service Desk Analyst

Our client is an IT services, consulting and business solutions provider company. More than 20 years ago they opened the Global Service Centre in Budapest to manage an extremely wide portfolio of services in several fields like finance, financial analysis, accounting.


  • Answer incoming calls and provide information regarding basic IT questions
  • Handle and document all the incoming requests and incidents coming from the customer
  • Analyse the incoming issues and assign them to the relevant functional teams according to the assignment matrix
  • Attending on internal trainings


  • Fluent in Polish
  • Advanced English knowledge is a must
  • Accuracy / Attention to detail
  • Good organizational skills
  • Customer orientated attitude
  • Dynamic, open personality

We offer:

  • Training and development opportunity on a long-term
  • International, young and dynamic environment
  • Company events
  • Easy to reach location
  • Competitive salary with great benefits such as high cafeteria
  • Recreation room
  • Sport and employee events
  • Home office

Required language level:

  • Polish – fluent / negotiation level
  • English – intermediate / conversational level

Sector (s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • System operator, Maintenance Staff
  • Business Supporting Centers
  • IT Support

Experience required:

  • 0-3 years’ experience required

Required Qualification:

  • High school degree

Employment type:

  • Full time

If you are interested, send your English CV to


Sagáth Zita

szenior recruiter


Zita elsősorban olyan pozíciókkal foglalkozik, ahol a szakmai tapasztalat mellett a kiváló nyelvtudás is fontos szerepet kap, legyen az IT vagy akár jogi terület. Munkapszichológus tudásával és öt év interjúztatásban szerzett tapasztalattal várja a jelentkezőket.