Time for something new

Arabic speaking Customer Service Representative

Are you looking for a position that offers variety daily and will provide the next challenge in your career? We are looking for motivated people for our multinational partner company for the following role: Arabic Speaking Customer Service Representative

MAIN TASKS

• To utilize your technical and customer service skills together with troubleshooting, diagnosing, and correcting IT related technical issues
• Resolving problems by actively using necessary IT knowledge
• Collaborating and teaming up on problem solving and identifying major service solutions
• To providing guidance to the client through the necessary steps in order to restore functionality
• Up to Level2 support, being responsible to either solve the issue or assign
• Coordinating Service Requests by follow up with the cross functional teams

REQUIREMENTS

• Advanced English language skills
• Excellent command of Arabic language
• Familiarity with Microsoft Office and Windows OS
• Having an analytic mind
• Experience in any customer service- related field (advantage)

WHAT WE OFFER

Happy Workplace with competitive salary and benefits package, which includes:
• Extra language allowance
• Additional shift bonuses
• Home Office Opportunity
• Monthly benefits package (cafeteria)
• An ethical company culture where you can be yourself and to experience a real employee and customer diversity
• Internal career development programs which give you continuous opportunities to find your own path
• You can be a trusted member of a supportive team

If you are interested, send your English CV to info@foxhr.hu

Küldje el önéletrajzát a következő e-mail címre:

Álláshirdető

Sagáth Zita

szenior recruiter

zita.sagath@foxhr.hu

Zita elsősorban olyan pozíciókkal foglalkozik, ahol a szakmai tapasztalat mellett a kiváló nyelvtudás is fontos szerepet kap, legyen az IT vagy akár jogi terület. Munkapszichológus tudásával és öt év interjúztatásban szerzett tapasztalattal várja a jelentkezőket.