Do you want a career with only your language skills required? Would you like to belong to a youthful, multinational company, where your leisure time is adorned with corporate sporting events? Come and work at our partner company, where a cheerful atmosphere leads you on the path to development and professional knowledge!
Tasks:
- High-quality IT assistance to Czech and Slovak speaking customers (both by e-mail and phone)
- Analysing and finding solutions to IT errors (password change, program installation, data backup, etc.) by remote access, forwarding if necessary
- Manage errors and perform the necessary administration
- Active participation in company training
- Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets
- Having a proactive approach to service improvement
- Provide quality information
- Delegation of problems that cannot be resolved on the first level to the more competent Level 2 teams
Expectations:
- Fluent in both Czech and Slovakian
- You have upper-intermediate English language skills
- Relevant experience in IT customer support
- Comprehensive IT knowledge
- Customer-oriented attitude
- Analytical approach
What we offer:
- Competitive salary and cafeteria package
- Full-scope training courses from your first day
- Internal career path
- Recreation room
- Free gym pass and employee events
- Home office option twice a week
Job, field(s) of work:
- IT operation, Telecommunications
- IT Operation, Telecommunication
- IT Support, Helpdesk
- Business Supporting Centers
- IT Support
Experience required:
1-5 years of professional experience
Required education:
High school
Required language skills:
- Czech and Slovak (Advanced Level)
- English (Intermediate Level)
Type of employment:
Full-time
Place of work:
Budapest/Working from home
How to apply:
Send your English CV to the following email address: info@foxhr.hu
Küldje el önéletrajzát a következő e-mail címre: info@foxhr.hu
