Time for something new

Dutch Service Desk

 


Do you want a career with only your language skills required? Would you like to belong to a youthful, multinational company, where your leisure time is adorned with corporate sporting events? Come and work at our partner company, where a cheerful atmosphere leads you on the path to development and professional knowledge!


 


Tasks:


- High-quality IT assistance to Dutch speaking customers (both by e-mail and phone)


- Analysing and finding solutions to IT errors (password change, program installation, data backup, etc.) by remote access, forwarding if necessary


- Manage errors and perform the necessary administration


- Active participation in company training

- Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets
- Having a proactive approach to service improvement

- Provide quality information

- Delegation of problems that cannot be resolved on the first level to the more competent Level 2 teams


 


Expectations:


- Fluent in Dutch 

- You have upper-intermediate English language skills


- Relevant experience in IT customer support


- Comprehensive IT knowledge


- Customer-oriented attitude


- Analytical approach


What we offer:


- Competitive salary and cafeteria package

- Full-scope training courses from your first day


- Internal career path

- Recreation room

- Free gym pass and employee events


- Home office option twice a week


 


Job, field(s) of work:


- IT operation, Telecommunications


- IT Operation, Telecommunication


- IT Support, Helpdesk


- Business Supporting Centers


- IT Support


 


Experience required:


1-5 years of professional experience



Required education:


High school



Required language skills:


- Dutch (Advanced Level)


- English (Intermediate Level)


Type of employment:


Full-time


Place of work:


Budapest/Working from home


 


How to apply:


Send your English CV to the following email address: info@foxhr.hu

Küldje el önéletrajzát a következő e-mail címre:

Álláshirdető


szilvia.szantai@foxhr.hu