Time for something new

Romanian Service Desk Agent

Do you want a career with only your language skills required? Would you like to belong to a youthful, multinational company, where your leisure time is adorned with corporate sporting events? Come and work at our partner company, where a cheerful atmosphere leads you on the path to development and professional knowledge!


- High-quality IT assistance Romanian-speaking customers (both by e-mail and phone)

- Analysing and finding solutions to IT errors (password change, program installation, data backup, etc.) by remote access, forwarding if necessary
- Manage errors and perform the necessary administration
- Active participation in company training
- Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets
- Having a proactive approach to service improvement
- Provide quality information
- Delegation of problems that cannot be resolved on the first level to the more competent Level 2 teams



 - Fluent in Romanian

- You have upper-intermediate English language skills

- Relevant experience in IT customer support

- Comprehensive IT knowledge

- Customer-oriented attitude

- Analytical approach

What we offer:

- Competitive salary and cafeteria package
- Full-scope training courses from your first day
- Internal career path
- Recreation room
- Free gym pass and employee events
- Home office option twice a week

Job, field(s) of work:

 - IT operation, Telecommunications

- IT Operation, Telecommunication

- IT Support, Helpdesk

- Business Supporting Centers

- IT Support


Experience required:

1-5 years of professional experience

Required education:

 High school


Required language skills:

 - Romanian (Advanced Level)

- English (Intermediate Level)


Type of employment:



Place of work:

 Budapest/Working from home

How to apply:

 Send your English CV to the following email address: info@foxhr.hu

Küldje el önéletrajzát a következő e-mail címre: info@foxhr.hu

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