Junior IT Support Engineer
IT Support Specialist
Are you an IT support professional who enjoys solving technical issues and helping users stay productive? Would you like to work in an international environment where you can further develop your technical expertise while supporting modern workplace technologies? If so, this opportunity could be the right next step in your career.
Our partner is a global organization with a strong international presence, currently looking for an IT Support Specialist to join their growing IT support team in Budapest.
Your responsibilities
- Provide first-line technical support to end users via phone, email, and ticketing systems
- Troubleshoot and resolve hardware, software, and connectivity-related issues
- Install, configure, and maintain laptops, desktops, mobile devices, and peripherals
- Manage user accounts, access rights, and permissions
- Support employee onboarding and offboarding activities, including device preparation and access provisioning
- Monitor, prioritize, and track incidents and service requests to ensure timely resolution
- Maintain accurate documentation within the ticketing system
- Collaborate with internal IT teams and escalate complex issues when necessary
What we are looking for
- Proven experience in IT Support, Service Desk, End User Support, or a similar role
- Hands-on experience with Windows operating systems and Microsoft 365 environments
- Strong troubleshooting skills across hardware, software, and end-user devices
- Experience with user account administration and access management in Active Directory and/or Azure AD
- Ability to diagnose and resolve network-related issues, including connectivity, VPN, and Wi-Fi problems
- Familiarity with ticketing and IT service management tools such as ServiceNow, Jira, or similar platforms
- Understanding of incident management and IT support processes
- Strong problem-solving abilities and a customer-focused mindset
- Good communication skills in English
What our partner offers
- Stable, long-term career opportunity within an international organization
- Hybrid working model – weekly 3 days home office
- Competitive compensation and benefits package including private healthcare and private pension coverage
- Cafeteria benefits
- Access to professional training platforms and continuous learning opportunities
- Clear career development paths within IT support and infrastructure
- Modern office environment and employee wellbeing programs
Click here and apply now and let's discuss the opportunity in more detail.
Munkavégzés helye: Budapest 11. kerület
Küldje el önéletrajzát a következő e-mail címre: info@foxhr.hu
